We often assume that what we experience within a conversation - what we hear, think and see - is the same experience for all participants. It is this assumption that is the primary cause of misunderstanding. Each person enters the conversation from their own perspective and unique worldview. The reason why so many of our conversations miss the mark is that we assume that everyone is "on the same page".

This assumption can lead us to -

- Not check in with each other's understanding

- Not attempt to create a shared understanding

- Default to conversations where one person dominates and tells, sells and yells.

- Leave people feeling like they have not been heard.