$395 incl, GST per person

Time Commitment: 1 Day Training

Location: Face-to-face

Turn Conflict Into Collaboration: A One-Day Intensive to Master Difficult Conversations

Conflict is inevitable, but how you handle it determines whether it will lead to innovation or breakdowns. In today’s dynamic workplace, where hybrid teams, rising tensions, and fast-paced change create challenges, leaders must develop the skills to navigate emotionally charged situations with clarity and confidence.

Poorly handled conflicts lead to strained relationships, lost productivity, and disengagement. On the flip side, well-managed conflict fosters trust, drives alignment, and creates opportunities for innovation.

This one-day intensive focuses on equipping you with practical tools to approach even the toughest conversations with ease and turn friction into fuel for progress.

CHALLENGES THIS TRAINING SOLVES:

✅ Overcome fear and uncertainty in critical dialogues.

✅ Address emotional tensions constructively to foster understanding.

✅ Build trust in conflict for open, honest conversations.

✅ Prevent misunderstandings and ensure clarity in tense situations.

✅ Stay calm and empathetic while leading difficult discussions.

WHAT YOU WILL GAIN:

✔️ Confidence: Strategies to approach tough conversations with clarity.

✔️ Emotional Intelligence: Techniques to de-escalate high emotions.

✔️ Conflict Transformation: Turn disagreements into productive outcomes.

✔️ Communication Frameworks: Tools to balance empathy and influence.

✔️ Leadership Composure: Resilience to stay grounded under pressure.

✔️ Lasting Impact: Build a culture of trust and collaboration.

IS THIS FOR YOU?

This program is ideal if you:

🔺 You struggle with managing high-stakes, emotionally charged discussions.

🔺 You often encounter conflicting opinions and need actionable strategies for clarity and empathy.

🔺You are a leader, facilitator, or professional seeking practical tools to diffuse emotional tensions and foster positive outcomes.

🔺 You need to build trust and alignment even in the face of disagreement.

🔺 You desire to balance empathy and authority as a leader.

$395 incl, GST per person

Time Commitment: 1 Day Training

Location: Face-to-face

Do you find that conversations in your workplace often lead to misunderstandings, missed opportunities, or strained relationships? Are you struggling to create an environment of trust, collaboration, and openness in your interactions?

Designed for managers, leaders, and aspiring leaders who want to elevate their communication skills, build trust, and inspire collaboration.

In this one-day Conversational Intelligence Introduction Training, you’ll learn the foundational skills to build trust, listen deeply, and manage conversations effectively. By understanding the science of communication and applying practical tools, you’ll transform your interactions into opportunities for connection, collaboration, and success.

CHALLENGES THIS TRAINING SOLVES:

✅ Struggling to build trust in conversations, leading to resistance and disengagement.

✅ Misunderstandings and miscommunication that derail relationships and productivity.

✅ Difficulty navigating conversations where emotions or differing perspectives are involved.

✅ Conversations feeling transactional or surface-level, lacking depth or connection.

✅ Lack of confidence in initiating or guiding meaningful, results-driven dialogues.

WHAT YOU WILL GAIN

✔️ Practical tools to build trust and create a safe space for open, authentic communication.

✔️ The ability to listen more effectively and connect on a deeper level with others.

✔️ Skills to identify and manage the emotional tone of conversations, fostering collaboration and understanding.

✔️ Insights into the science of conversational dynamics, including how trust and fear shape interactions.

✔️ Confidence to navigate challenging conversations with clarity and purpose.

IS THIS FOR YOU?

This program is ideal if :

🔺 You want toimprove your communication skills to strengthen relationships and foster collaboration.

🔺You are a leader, team member, or individual looking to create more meaningful and productive conversations.

🔺You often encounter misunderstandings or resistance in your interactions and want tools to overcome these challenges.

🔺You are ready to shift from transactional to transformational conversations in your personal or professional life.

🔺You’re curious about how trust and neuroscience play a role in building effective communication.

$874 incl GST, per person

$774 incl GST, per person multi purchase (Use when registering +3 Participants)

Time Commitment: 2 Day Training

Location: Face-to-face

Are you confident in the basics of communication but still struggle with building deep trust, navigating conflict, or leading transformational conversations that inspire action and innovation? Do high-stakes or emotionally charged situations feel like a barrier to success?

In this two-day Advanced Conversational Intelligence Training, you’ll master the art of trust-building, handle difficult conversations with confidence, and lead with clarity and connection. With advanced tools and real-world applications, you’ll elevate your conversational impact, foster co-creation, and become a catalyst for innovation and collaboration in your personal and professional life.

CHALLENGES THIS TRAINING SOLVES:

✅ Difficulty maintaining trust in high-stakes or emotionally charged conversations.

✅ Struggles with navigating conflict or resistance while preserving relationships.

✅ Challenges in transitioning conversations from transactional to transformational to inspire innovation.

✅ A lack of tools to handle complex team dynamics and facilitate collaborative dialogues.

✅ Feeling unprepared for managing conversations that require deep understanding and co-creation.

WHAT YOU WILL GAIN:

✔️ Advanced strategies to build and sustain trust, even in challenging conversations.

✔️ Tools to navigate and de-escalate conflict while fostering collaboration and mutual respect.

✔️ Mastery of transformational conversations that lead to shared understanding and co-creation.

✔️ Insights into conversational agility—adapting communication styles to achieve optimal outcomes.

✔️ Confidence to lead complex group discussions, manage power dynamics, and create alignment.

IS THIS FOR YOU?

This program is ideal if:

🔺You have foundational conversational skills and are ready to elevate them to address more complex challenges.

🔺You are a leader, facilitator, or professional seeking to drive innovation and collaboration through advanced communication techniques.

🔺You want to master the ability to manage conflict, influence outcomes, and inspire action.

🔺You encounter emotionally charged or high-stakes conversations and need tools to navigate them with confidence.

🔺You’re committed to becoming a transformational communicator who fosters trust, connection, and shared success.

📍 Location: Face-to-Face Workshop

$395 incl, GST per person

🗓 Dates: 17th April

🗓 Dates: 23rd July 2025

🗓 Date: 28th August 2025

🗓 Dates: 26th September 2025

🗓 Dates: 17th October 2025

📍 Location: Face-to-Face Workshop

$395 incl, GST per person

🗓 Date: 20th March 2025 - Auckland

🗓 Date: 25th March 2025 - ONLINE

🗓 Date: 1st April 2025 - Hamilton

🗓 Date: 20th June 2025 - Auckland

🗓 Date: 27th June - Hamilton

🗓 Date: 23rd October 2025 - Auckland

🗓 Date: 6th November 2025 - Hamilton

📍 Location: Face-to-Face Workshop

$875 incl, GST per person

🗓 Dates: 15th & 16th May 2025

🗓 Dates: 11 & 12th September 2025