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Reframing Your Conversations
Last week, I worked with a leadership team of an organisation in a state of growth. Several new staff and new initiatives are being introduced. And - there are pockets of resistance.
Leaders find themselves having what they termed difficult conversations. We were learning how to have better conversations. That is having conversations and creating conversational spaces that meet the needs of all participants. The first step was to rebrand the conversation - from difficult to important.
Sit with that one for a bit.